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Sevmar BistroSalem, NHJocelyn'sMethuen, MASevmarketSalem, NH
Sevmar BrandsCatering & EventsSevmar BistroSevmarketJocelyn'sIdentity

Privacy Policy

Last updated October 29, 2026

Privacy PolicyText messagingSMS Terms & ConditionsTerms of UseGift cards

Sevmar Brands, LLC Privacy Policy

Sevmar Brands, LLC ("we", "our" or "us") is committed to protecting your privacy. This policy describes how we collect, use, share and protect your information when you visit our website, sevmarbrands.com (the "Website"), or interact with us in any other way. It covers all of our businesses: Sevmar Mediterranean Bistro, Sevmarket, Sevmar Catering & Events, Jocelyn's by Sevmar and Identity.

Information we collect

  • Personal information: when you contact us through the Website, by phone or by email, we may collect the information you provide, such as your name, phone number, email address, mailing address, event details and your message.
  • Automatically collected information: when you visit the Website, our hosting provider receives basic technical information needed to show you the site, such as your IP address, browser type, device and the pages you request.

How the Website works

The Website is built and managed for us by Zouz Media and hosted on Cloudflare. Cloudflare processes the technical information above to deliver the site securely and protect it from abuse, and we see only overall, anonymous visit counts.

When you send a form on the Website (such as a catering inquiry or a message), your details are emailed to our team and kept in our website's private dashboard so we can reply. You will also receive an email confirming we got your message. These emails are sent through our email delivery provider.

The Website loads fonts from Google Fonts. To display the site, Google's font servers may receive your IP address and information about your browser and device.

Online ordering, catering orders, reservations and gift cards are handled by Toast. When you follow those links, Toast collects the information needed to complete your order or reservation under its own privacy policy.

From time to time we may use Google Ads to promote our goods and services when you use Google as a search engine. If you are signed in to a Google account, Google may collect unique identifiers to show interest-based ads. You can review Google's privacy policy and terms of use.

Cookies

The Website does not use advertising, tracking or analytics cookies. Pages you open from it, such as Toast ordering, may use their own cookies under their own policies.

How we use your information

  • To communicate with you: to answer your questions, plan catering and events, handle orders and reservations, send administrative information and keep you informed about our services.
  • Legal compliance: to comply with applicable laws, regulations or legal requests, such as subpoenas or court orders.

Marketing emails

We may send you marketing emails, especially if you signed up for our newsletter. You can unsubscribe using the link at the bottom of any email. We share your contact information only with our email marketing provider so it can send these emails for us. Our businesses are all part of Sevmar Brands, so if you sign up with one of them (for example Sevmar Mediterranean Bistro), you may also receive news from the others (for example Jocelyn's by Sevmar). You may unsubscribe at any time or write to us.

Information sharing and disclosure

SMS consent will not be shared with any third parties for marketing purposes. No mobile opt-in data will be shared. We do not sell or rent your personal information to third parties. We do not sell, rent, release or transfer your SMS consent or phone number to any third party for any third-party marketing purposes. We may share your information only in these cases:

  • Service providers: companies that perform services for us, such as website hosting, email delivery, ordering, payments, customer service or technical support. They are required to protect your information and use it only to provide their services to us.
  • Legal requirements: if required by law, regulation or legal process, or if we believe disclosure is needed to protect our rights, property or the safety of our guests or others.

Data security

We use reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. The Website is served only over a secure (HTTPS) connection. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your rights and choices

  • Opting out: you may opt out of marketing messages by following the instructions in them or by contacting us. If you opt out, we may still send you non-promotional messages about your orders, reservations or events.
  • Access and updates: you have the right to access, update, correct or ask us to delete your personal information. Contact us using the details below.

Third-party websites

The Website links to other websites, such as Toast, Google Maps and Instagram. We are not responsible for their privacy practices or content, and we encourage you to review their privacy policies.

Children's privacy

The Website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.

Contact us

Sevmar Brands, LLC
Jocelyn Maroun Severino
401 Main Street, Salem, NH 03079
(603) 870-0018 · jocelyn@sevmarllc.com

Text messaging

Sevmar Brands, LLC uses RingCentral, including technology-assisted and artificial intelligence tools, to automate, assist and analyze customer conversations when you sign up for text message (SMS) updates with your phone number, so you can talk with our staff about your dining experience, orders, catering and our services. No mobile opt-in or text message consent will be shared with third parties or affiliates.

If you consent to receive text messages from Sevmar Brands, LLC (conversational, informational or promotional), you agree to receive them by SMS. You may opt out at any time by replying STOP. Reply HELP for help managing your preferences. Message and data rates may apply, and message frequency varies.

See RingCentral's Terms of Use and Privacy Policy for more information, or contact us at jocelyn@sevmarllc.com or (603) 870-0018.

SMS information will not be shared with any third parties for marketing purposes. No mobile opt-in data will be shared with any third parties.

SMS Terms & Conditions

1. Introduction

By using our services, including receiving SMS messages from Sevmar Brands, LLC, you agree to these Terms and Conditions. If you do not agree, please do not use our SMS services.

2. Consent for SMS communication

By giving your consent to receive SMS messages, you agree to receive text messages from Sevmar Brands, LLC at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.

3. Types of SMS messages

If you have consented, you may receive text messages about:

  • Customers and guests: your orders, deliveries, reservations, catering and events, or other relevant information.
  • Job applicants: your application status, onboarding materials or other employment updates.
  • Appointment reminders
  • Follow-up messages
  • Billing questions (if applicable)

4. How to opt in

You may opt in to receive SMS messages verbally, during a conversation with our staff, or by checking the text message box on our job application.

5. Standard messaging disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting STOP.
  • For help, text HELP to any message, call us at (603) 870-0018, email jocelyn@sevmarllc.com, or see this Privacy Policy and SMS Terms & Conditions.
  • Message frequency varies.

Terms of Use

By using the Website, you agree to these Terms of Use. We may use third-party companies to provide services for us, maintain our services or help us understand how they are used (for example Toast for ordering, reservations and gift cards, Google Maps for directions, or the bank that processes a card you use by phone or in person). These companies have their own privacy policies and terms. These Terms of Use may change.

The content of the Website is protected by copyright and may not be used or reproduced for commercial purposes by others.

The Website is not an agreement or contract of any kind. All items, prices, services and features may change at any time without notice. For questions about privacy, these terms, catering or dining with us, call (603) 870-0018.

Gift cards

We are honored to offer gift cards and promotions across our brands. These terms apply when you buy, receive or use a gift card.

Gift card promotions may be offered in store or online, and some promotions may only be available when you buy a gift card in person at one of our locations. All promotions and gift cards are while supplies last. We reserve the right to inspect or decline gift cards in special business circumstances.

Please treat gift cards like cash: a lost or stolen card will not be replaced, and the same applies to bonus cards. Gift cards can be redeemed only at Sevmar Mediterranean Bistro or Jocelyn's by Sevmar and cannot be exchanged for cash, check or credit. They are redeemable only for goods and services up to the remaining balance. Any attempt to falsely claim or copy a gift card or its balance will result in confiscation or reporting where applicable. Gift cards and bonus cards are valid until their printed or stated dates. Sevmar Brands may cancel a gift card, bonus card or certificate if necessary due to circumstances beyond our control, and may void certificates that show alterations or unauthorized endorsements. Unused balances cannot be returned or credited. These terms may change.

Buying or using a gift card means you accept these terms.

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